Wedo not accept items for return or exchange that have been custom made for you. They were afterall, made just for you and you only!
Should you have an item that has a manufacturing flaw or issue, please contact us asap with photo of issue emailed to pedsthreads@gmail.com. Please quote your order number to assist us.
Should you have an item that was decorated incorrectly according to your order details, please contact us asap. Please quote your order number to assist us.
Should you have an item that doesn't fit - unfortunately we do not guarantee size and fit of garment based on supplier size charts. We highly recommend you enter our store and try on a sample item. If you are unable to enter the store, we can offer to talk measurements over the phone - BUT do not guarantee sizing this way either. It is just another opportunity to 'guess close'.
